If you are having trouble logging into your account, please do the following:

• Close your browser, reopen it and return to the login page on this website.
• Clear your browser cache or refresh your page a couple of times. To clear your browser cache, find instructions by clicking here.
• Check for updates on your device, especially for your browser.
• Log out of the website and then log back in (click on Log In at the top of this website for the link to log out and log in).
• Restart your device.

It is recommended that you use Chrome or Firefox for this website. You will find that you have less interruptions with these browsers.

If none of these directions work, please contact me via the form below.

If you cannot remember your password, just click on Forgot Password? below the login form. Follow the steps to reset your password, then go back to the login page by clicking on Log In in the menu at the top of this website and log in.

Upon purchasing a course on my website, it will immediately be added to your account. All your courses are housed in one location.

If you’re not yet logged in, go to Log In in the menu at the top of this website and log in using your username and password. Once you are logged in, you will see a list of your registered courses which you can access by clicking on the name.

If you are already logged in, click on My Courses in the menu at the top of this website. You will then see a list of your registered courses which you can access by clicking on the name.

If you are having trouble viewing the videos online, please try the following:

• Refresh the browser page.
• Make sure your browser software is updated.
• Try a different browser. I recommend Chrome or Firefox.
• Download the videos and save them to your computer. Then watch from there.

To download the videos of your course, please do the following:

• Click on the button ‘Download Video’ below the video that you want to download. You will be taken to the review page for that video.
• Click on the button with the arrow symbol.
• Choose the desired resolution and save it to the desired location on your computer/drive.

If you do not see the download arrow, this means that there is an issue with your browser. Try using Chrome or Firefox. It is recommended that you do not use Internet Explorer or Safari.

You can transfer videos from you Mac to your iPad using iTunes:

• Download the video files to your computer.
• Connect your iPad to your computer.
• Open iTunes.
• Drag the video files from your computers into ‘Movies’ or ‘TV Shows’.
• On your iPad, open the Videos app and look under ‘Movies’ or ‘TV Shows’. The videos will be there and you should be able to play them.